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  • Posted by: ClarityLive
  • Category: Customer News

Changes to the way we work with VeriFone

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You may, or may not have heard that we are changing the way in which we work with VeriFone.

In the past, we have been a VeriFone ‘Reseller’ this meant that we did all of the back end paperwork, support and invoicing. Moving forwards we are now a ‘Channel Partner’, not too much will change apart from there may be a couple of additional documents you need to sign and you will be invoiced directly by VeriFone. We will still be there as your first point of call for Support and will be sure to help with any paperwork that you may need help completing.

Alongside this change, there is also a change in the way that we will be invoicing existing Verifone services. Any VeriFone services that are due for invoicing currently will be pro-rated up until 30th September and at renewal VeriFone will issue a new invoice to you. Please do not be alarmed if you receive a credit note for any pre-paid period past the 30th September, you will receive a new invoice after this point from VeriFone.

If you have any questions regarding this please do let us know,

Kind regards,

The ClarityLive Leisure Team

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